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Tom Holloway is founder and presently Director of CHATBACK . He worked for IBM for 25 years, during which he set up several early (1973) email links for the Insurance and Oil industries and was also on the development team of IBM's first email product (Text Routing System, 1975). After some years in Marketing and IBM's internal Education departments (during which he was responsible for developing and teaching wide-area-network technology) in 1986 he was assigned for two years to the UK National Council for Educational Technology, looking at access technology for children with special needs and also started the 'Chatback Project' for communications-impaired children. He later set up the IBM-UK Support Centre for People with Disabilities.

His enthusiasms are cycle-touring, country dancing, and being friends with his six children. He retired in 1990 in order to develop CHATBACK full-time.

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